Terms of Service

1. Introduction & Acceptance of Terms

Welcome to www.goldlooma.shop (the "Site"), an e-commerce platform specializing in fine jewelry, including necklaces, earrings, rings, bracelets, chokers, pendants, and brooches. By accessing or using our Site, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

2. Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Providing accurate and current information;
• Maintaining the confidentiality of your login credentials;
• All activities under your account.

We reserve the right to suspend accounts for suspicious activities or violations of these Terms.

3. Product Information & Order Terms

We strive for accuracy in product descriptions, images, and pricing. However:

• Jewelry items may exhibit slight variations in color, texture, or design due to handmade craftsmanship or material uniqueness.
• Antique or vintage brooches may show signs of wear consistent with their age.

Orders are subject to availability. We may cancel orders due to errors or stock limitations.

4. Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are encrypted for security.

Shipping: Delivery times vary by location. International shipments may incur customs fees.

Returns: Unworn, undamaged items may be returned within 30 days of delivery for a refund or exchange. Personalized or engraved jewelry is non-returnable.

5. Intellectual Property Rights

All content on the Site (logos, designs, text, images) is our property or licensed to us. Unauthorized use, reproduction, or distribution is prohibited.

6. Disclaimers & Limitations of Liability

Jewelry-Specific Disclaimers:

• Gemstones & Precious Metals: Natural variations in stones (e.g., diamonds, crystals) and metal finishes are not defects.
• Allergies: Customers with metal allergies (e.g., nickel) should review product materials carefully.
• Antique Items: Sold "as-is"; we do not guarantee functionality (e.g., brooch clasps).

To the fullest extent permitted by law, we disclaim liability for incidental or consequential damages arising from product use.

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our business is registered. Disputes will be resolved through arbitration or small claims court, waiving jury trials or class actions.

8. Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective immediately upon posting.