At our online boutique, we take pride in delivering carefully curated accessories that embody sophistication and craftsmanship. Every order is processed with meticulous attention to detail, ensuring your selections arrive in pristine condition. Our fulfillment team typically prepares shipments within 1-2 business days after payment confirmation, followed by dispatch through trusted logistics partners. Whether you're seeking statement pieces or everyday essentials, we prioritize secure packaging to protect your items during transit.
Processing times may vary slightly depending on order volume and item availability, though most packages leave our warehouse within 48 hours of purchase. Domestic deliveries generally reach customers within 3-7 business days after dispatch, while international shipments may require 10-20 business days depending on destination customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, in which case we'll proactively notify affected customers via email.
We offer transparent shipping options tailored to different order values:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60, with no upper limit. These timeframes exclude potential customs delays for international destinations.
Currently, we serve customers across North America, the European Union, and select Asian countries including Japan and South Korea. Unfortunately, we cannot ship to certain regions due to regulatory restrictions; affected areas include parts of the Middle East and specific island territories. During checkout, our system will automatically validate your address eligibility. For special requests regarding unlisted destinations, please contact [email protected] prior to ordering.
Within 24 hours of shipment dispatch, you'll receive a confirmation email containing your unique tracking number and a direct link to monitor your package's journey. Our system integrates with major carriers like USPS, DHL, and FedEx, providing real-time updates on delivery progress. Should you encounter any discrepancies in tracking information, our support team can assist in investigating the shipment status upon request.
While we carefully select reliable shipping partners, occasional delays may occur due to weather events, customs inspections, or carrier logistical issues. If your package hasn't arrived within 5 business days of the estimated delivery date, please first check the tracking details for updates. For unresolved cases, contact our customer service at [email protected] with your order number and shipping address. We'll promptly initiate carrier investigations and, if necessary, arrange replacements or refunds according to our Refund Policy.
International shipments may be subject to import taxes, customs fees, or VAT depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our product pricing or shipping costs. We declare all packages at full value as required by international trade laws. To avoid unexpected fees, we recommend consulting your local customs office prior to ordering. Note that customs processing times vary significantly by country and may add to the overall delivery duration.
